Help topic
Physical SIM card
For phones without eSIM: delivery in India, putting the SIM card in, and using it abroad.
5 guides
- 1When will my Olysim SIM card arrive?We deliver to your door in India, usually in 3 to 5 business days, depending on your location. You can follow your order under My SIM on the website or in the…2 min read
- 2How to put the SIM card in your phone (iPhone and Android)Switch your phone off, push the SIM pin into the small hole on the side to open the tray, put the SIM card in with the cut corner matching the tray, and slide…2 min read
- 3How to start using your SIM card abroadWhen you land, turn on Data Roaming for the Olysim SIM and choose it for Mobile Data. It connects in a few minutes, and your plan's days start then.1 min read
- 4Using the travel SIM card with your Indian SIM (dual SIM)If your phone has two SIM slots, or one slot and an eSIM, you can keep your Indian SIM on for calls and SMS and use the Olysim SIM card for data.2 min read
- 5My SIM card is lost or damaged: what now?Message us on WhatsApp with your order email and where you are. We will check your plan and tell you the quickest way to get you back online.1 min read

Still need help? We're here.
Send us a message on WhatsApp and a real person replies, day and night. It works on hotel or airport Wi-Fi, so you can reach us even when your data is off.
