Manage your plan

How to add more data (top up)

Quick answer

Open the Olysim app or My SIM on the website, choose your eSIM and tap Top Up. Pick a pack and pay. The data goes onto the same eSIM, with no new QR code.

Step by step

  1. 1Step 1 of 4

    Open the Olysim app or sign in on the website.

    Website: go to My eSIM.

  2. 2Step 2 of 4

    Choose the eSIM you want to top up.

    Top up shows once the eSIM has been activated at your destination.

  3. 3Step 3 of 4

    Tap Top Up and pick a data pack.

    Packs match the countries your eSIM covers.

  4. 4Step 4 of 4

    Pay, and the data is added to the same eSIM.

    No need to scan anything again.

Common questions

Why can't I see the Top Up button?

Top up is only available once the eSIM has been activated, which happens when it first connects at your destination.

Do I need a new QR code after topping up?

No. The new data goes onto the eSIM you already have.

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Olysim support team member

Still need help? We're here.

Send us a message on WhatsApp and a real person replies, day and night. It works on hotel or airport Wi-Fi, so you can reach us even when your data is off.